We’ve been made aware that our credit union phone number is being spoofed by scammers calling members stating that there has been fraud on their credit card. The call came from our main phone number; however, it was designated as a mobile number and the caller ID said U-1st Community Federal Credit Union. Our number is a landline.
If you do not have a credit union credit card, then this would most definitely be a fraudulent phone call. These calls seem to come in like as if they are coming from a legitimate professional source.
Regardless of who might call you, NEVER give out your credit or debit card number, date of birth or social security number. This would be information that a legitimate fraud department would not ask for. Always keep your personal and financial information safe.
PLEASE KNOW: U-1ST COMMUNITY FCU or affiliates will never call and ask you for account numbers, PINs, online banking credentials, or other sensitive information over the phone!
If you receive a suspicious call, hang up immediately and contact us directly by dialing 575-887-1785. Your security is our top priority.
Thank You for staying alert and helping us stop fraud.